Kathmanduexpress.com wants to offer you as many options as possible to adjust to your needs in matter of delivery.

The order will be dispatched after 4 days from the date of receiving order. Some order may take a longer time before to be dispatched. In this case we will notify you as soon as this become apparent.

The delivery is done by private couriers (DHL, FEDEX, UPS, TNT, AERMAX): delivery within 6-7 days door to door, the itmes are insuranced by the courier company itself. We reserve the right to cancel the order. Once the order is confirmed           the price will not change. We also reserve the right to add additional third party sur-charge insurance for particulary valuable items. The terms here shown are actual and the service provided in line with the international well-established standard of the couriers companies.

Local custom duty and taxes of the designeted country will be born by the customer.

Certain items, due dimension, weight and value of the product may require and extra charge to cover the cost of postage. In this case we will e-mail you and inform you about the details prior to processing the order.

As our catalogue host hand-made items the dimension and the weight and some visual details may vary slightly from the information provided. We will not accept any request of refund unless the items received is different in subject and nature or is damaged.

For bigger orders, bulk or wholesaler we also arrange service of Air/Sea cargo to international and domestic airports (15-17days) and port to port (5 months). Please contact us directly or fill the form in the Wholesalele Buyer/ Cargo section.